Privacy Policy

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Welcome to the website of our medical practice. In this privacy policy, we explain how we collect and process personal data on our website (A.) and in the context of patient treatment in our medical practice (B.), and we outline your rights (C). Personal data refers to any information that relates to an identified or identifiable person.

The collection and processing of your personal data is done in compliance with applicable data protection laws and requirements. In addition, the medical practice disclaims any liability for the use of this website. In principle, our medical practice offers its services only in Switzerland and is aimed only at individuals residing in Switzerland.

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Responsible for data processing:

Hausarztzentrum Bethesda
Gellertstrasse 148.3
4052 Basel

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If you have any questions about how we handle personal data or other data protection concerns, you can contact us at the above address, by email at hazb@hin.ch, or by phone at 061 555 18 00.

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A. Use of the Website

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Collection and Purpose of Processing
With each visit to the website, a number of general data and information are collected. These general data and information are stored in the server's log files. The following may be collected:

1. The types and versions of browsers used,

2. The operating system used by the accessing system,

3. The website from which an accessing system arrives at our website (called the referrer),

4. The subpages accessed via an accessing system on our website,

5. The date and time of access to the website,

6. An Internet Protocol (IP) address,

7. The Internet Service Provider (ISP) of the accessing system, and

8. Other similar data and information that serve to avert dangers in the event of attacks on our IT infrastructure.

 

These data and information are needed to:

1. Correctly display the content of our website,

2. Optimize the content of our website,

3. Ensure the permanent functionality of our IT infrastructure and the technology of our website, and

4. Provide the necessary information to law enforcement in the event of a cyberattack.

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Furthermore, our medical practice can evaluate these data and information statistically and with the goal of enhancing data protection and security for its IT infrastructure. The collected data and information will only be processed for the above-mentioned purposes and will subsequently be deleted.

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Links to Other Websites
This website may contain links to websites of other providers. Our medical practice has no influence on these websites, their content, offers, or availability, nor on the privacy policies and regulations applied there. Therefore, we disclaim any liability.

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Cookies and Other Services
Our medical practice may use cookies on its website. Cookies contain a so-called cookie ID, a unique identifier for the cookie, which assigns websites and servers to a specific Internet browser. A specific Internet browser can be recognized and identified through this unique cookie ID. You can set your browser to reject cookies, store them only for a session, or delete them early.

 

Communication Options
Our medical practice’s website contains certain details that enable quick electronic contact and immediate communication, including a general email address. If you contact us using the communication options offered on our website, your contact details and content will only be used to process and respond to your inquiry.

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Please note: It cannot be guaranteed that your data will be transmitted confidentially. Therefore, confidential data (e.g., medical matters) should not be transmitted using this contact option.

 

 

B. Patient Treatment

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Collection and Purpose of Data Processing
The processing (collection, storage, use, and retention) of your data is based on the treatment contract and legal requirements to fulfill the treatment purpose and associated obligations. Data is collected by the treating physician within the scope of your treatment. Additionally, we may receive data from other physicians and healthcare professionals with whom you have been or are being treated, provided you have given your consent for this. Only data related to your medical treatment is processed in your medical history. The medical history includes personal details provided in the patient form, such as personal information, contact details, and insurance information, as well as details of the treatment, including conducted counseling sessions, health data such as medical histories, diagnoses, therapy proposals, and findings.

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Duration of Retention
We process and store your personal data as long as necessary to fulfill our contractual and legal obligations or for the purposes pursued by processing. Your medical history is kept for 20 years after your last treatment. After this period, it will either be kept with your explicit consent or securely deleted or destroyed.

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Sharing of Data
We will only transmit your personal data, including medical data, to third parties if required by law, if you have consented to the data sharing, or if legally mandated. Data will be transmitted to your health insurance or accident/disability insurance for billing purposes. The type of transmitted data will be based on legal requirements.
Data may also be shared with local and national authorities (e.g., cantonal medical services, health departments) based on legal reporting obligations.
Optionally, data may be forwarded to a collection agency for debt collection (recovering outstanding debts).

In specific cases, depending on your treatment and your consent, data may also be transmitted to other authorized recipients (e.g., laboratories, other physicians).

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Withdrawal of Consent
If you have given explicit consent for data processing, you can withdraw that consent at any time, either fully or partially. The withdrawal or request for modification of consent must be made in writing. Once we receive your written withdrawal and processing can no longer be based on any legal basis other than consent, processing will be discontinued. The lawfulness of data processing before the withdrawal remains unaffected by the withdrawal.

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C. General Information

 

Your Rights
Under data protection law, you have various rights. To assert your rights, please contact the medical practice. We are happy to provide you with further information on this matter.

 

Access, Inspection, and Release
You have the right to request information about your personal data at any time. You may inspect your medical history or request a copy. The release of the copy may incur a fee. Any costs, depending on the effort involved in creating the copy, will be disclosed in advance.

 

Right to Data Transfer
You have the right to have data processed by us automatically or digitally transferred to you or a third party in a commonly used, machine-readable format. This applies particularly to the transmission of medical data to a healthcare professional you request. If you require the direct transfer of data to another responsible party, this will occur only if technically feasible.

 

Correction of Your Data
If you find or believe that your data is incorrect or incomplete, you have the right to request correction. If neither the accuracy nor the completeness of your data can be confirmed, you have the right to have a dispute notice added.

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Changes
Our medical practice may update this privacy policy at any time without prior notice. The current version published on our website is always valid. If the privacy policy is part of a contract with you, we will inform you of any updates via email or another suitable method.

 

 

Basel, 12.07.2023