contact
Telefonzeiten
Unsere Telefonleitungen sind derzeit stark ausgelastet. Wir tun unser Bestes, um alle Anrufe schnellstmöglich zu beantworten.
Um die Erreichbarkeit zu verbessern, haben wir unsere Telefonzeiten erweitert:
Montag bis Donnerstag
08:15 – 11:30 Uhr
14.00 – 16:30 Uhr
Freitag
08.15 - 11.30 Uhr
13.00 - 15.00 Uhr
Wir sind damit am Vormittag etwas früher und am Nachmittag etwas länger für Sie erreichbar.
Bitte nutzen Sie – wenn möglich – auch unser Online-Angebot:
Termine online buchen
Termine per E-Mail absagen
Rezepte per Email bestellen
Diese Massnahmen helfen, unsere Telefonleitungen zu entlasten und den Service für alle zu verbessern.
Vielen Dank für Ihr Verständnis und Ihre Mithilfe!
New Patient Registration
New patient registrations with Dr. med. Ursula Grapow are currently possible.
Please contact our practice by telephone or email to enquire about registration.
If you are already registred with us please use our new online booking:
Do you have any questions? Would you like to schedule an appointment?
Write us an email at hazb@hin.ch
EQUAM – Certified!
Our practice successfully completed the quality management certification process in primary care in January 2026.
The independent EQUAM Foundation (“External Quality Assurance in Medicine”), which is accredited by the Swiss federal authorities, assesses the quality of medical services in Switzerland, particularly in the outpatient sector.
Holidays
During the Fasnachts, the practice will be closed on Monday afternoon, 23 February 2026, and Wednesday afternoon, 25 February 2026.
Please refer to the message on our answering machine for information regarding holiday cover
(+41 61 555 18 00).
We are committed to education and training within our practice.
From August 2026, we are pleased to welcome a new trainee Medical Practice Assistant to our practice.
We supervise medical students through individual tutorials conducted at our practice.
From summer 2026 onwards, we also look forward to collaborating with University Hospital Basel in the training of junior doctors and residents.
